These general terms and conditions apply to all treatments provided by Fleur de Vie.
An agreement between a client and Fleur de Vie is concluded by signing a treatment agreement. By signing this document, the client declares to know and accept the general terms and conditions of Fleur de Vie.
All rates quoted by Fleur de Vie include VAT, where applicable, unless stated otherwise.
Rates can be adjusted by Fleur de Vie in the meantime.
The client must pay the invoice amount due in cash or within 14 days of the invoice date.
In the event of no payment or late payment, the client owes statutory interest on the outstanding amount including VAT from 14 days after the due date.
Collection costs for late payment will be borne by the client.
Cancellations must be reported to Fleur de Vie as soon as possible, but no later than 24 hours before the planned treatment.
If cancellation is not made on time, the client will be charged the full treatment costs.
The agreements are exclusively governed by Dutch law. Disputes arising from agreements to which the general terms and conditions apply will be submitted to the competent court, except for appeal.
Fleur de Vie complies with the rules of conduct and disciplinary law of CatCollectief.
Fleur de Vie reserves the right not to treat the client in case of inappropriate behavior.
